Frequently Asked Questions

Everything you need to know about shopping with Giordano online.

What is the standard shipping timeframe for Giordano orders?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, generally ranging from 7-14 business days.

How can I return an item if it doesn't fit?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal or visit any Giordano retail store with your digital invoice.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and region-specific digital wallets like Apple Pay and Google Pay.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart, as our fits range from 'Slim Fit' to 'Relaxed Fit' depending on the collection.

Are Giordano products sustainably sourced?

We are committed to quality and durability. Many of our core collections utilize high-quality natural fibers like 100% cotton and linen, designed for longevity to reduce fashion waste.

Can I track my order once it has been placed?

Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.